Shipping informations

 

Free shipping
Profumodibiscotti  offers express shipping in Italy orders over 100 euros.

International shipping

International shipping is charged as an additional cost: it will be applied to your order at checkout.
All orders are shipped worldwide with GLS or DHL and requires a delivery proof (signature upon delivery, etc….)

Returns and exchanges
Please contact info@profumodibiscotti.com prior to sending a return or exchange.
You have 14 days from when your order is delivered to ship / postmark it back to our return center for a refund or exchange.
Clients are responsible for return shipping charges.
Ship the return with a carrier of your choice, making sure to get a tracking number, or a proof of postage, for your safety.

Please send the package at:

Profumodibiscotti

Via Albizzi , 4 

Cesena  (FC) 

47521

Italy

To be eligible for a return, items must be returned to us in perfect condition, with all original tags and packaging intact.

Refunds
Once we receive your item, we will inspect it; if your return is approved, you can expect to receive a refund within 7 days of sending the parcel back to us, depending on your card issuer’s policies.
Once we have processed the return, you will receive a refund confirmation email.

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